Lazr Website Terms of Use
Lazr Freight Inc.
Last updated: 2026-09-14
Operator: Lazr Freight Inc. (“Lazr”, “we”, “us”, or “our”)
Address: 580, boulevard du Curé-Boivin, bureau 200, Boisbriand (Québec) J7G 2A7
Legal notices: legal@lazr.io
These Website Terms of Use (“Terms”) govern access to and use of Lazr’s public-facing website, including its publicly available pages, content, materials, forms, tools, and features (collectively, the “Website”).
The Website is primarily intended to provide information about Lazr, its technology, shipping-related solutions, services, integrations, features, and business activities.
These Terms apply to the public-facing Website. They do not replace the Lazr Platform Terms and Conditions, which govern accounts, shipments, transactions, subscriptions, Platform functionality, and Lazr’s shipping and technology services.
1. Acceptance and Scope
By accessing or using the Website, you agree to comply with these Terms. If you do not agree with these Terms, you should not use the Website.
If you use the Website on behalf of a business, organization, or other legal entity, you represent that you have authority to act on behalf of that entity in connection with your use of the Website.
The Website and Lazr’s services are primarily intended for business and professional use and are not directed to minors.
Nothing in these Terms limits any rights, remedies, warranties, or protections that cannot be excluded, restricted, or modified under applicable law.
2. Website Terms and Lazr Platform Terms
These Terms apply to Lazr’s public-facing Website.
If you create or access a Lazr account, log into the Lazr web application, obtain or accept shipment rates, book or manage a Shipment, purchase a service, connect a Carrier Account, use an API or integration, purchase Lazr Freight Coverage, accept a quote or order form, or otherwise use Lazr’s Platform or shipping-related services, the Lazr Platform Terms and Conditions and any applicable annexes, order forms, quotes, commercial agreements, Carrier Terms, or transaction-specific terms apply to that activity.
Browsing the public Website alone does not create a shipping, transportation, logistics, carrier, brokerage, insurance, or other shipment-specific service agreement with Lazr.
Certain Website pages or links may provide access to account creation, login, quoting, booking, or other Platform functionality. Once you access or use functionality that forms part of the Lazr Platform or a Lazr service, the applicable Platform Terms and other service-specific terms apply.
If there is a conflict between these Website Terms and the Lazr Platform Terms and Conditions concerning an Account, Shipment, transaction, subscription, Platform feature, or Lazr service, the Lazr Platform Terms and Conditions and applicable transaction-specific documents control.
3. About Lazr
Lazr provides shipping technology, rate marketplace access, logistics facilitation, account administration tools, integrations, reporting, analytics, billing workflows, and related services.
Lazr is a technology and logistics facilitation provider and is not itself a freight carrier, freight forwarder, courier, or postal service.
Physical transportation, handling, storage, inspection, customs clearance, and delivery services are performed by independent third-party Carriers and other service providers.
Lazr does not take physical possession, custody, or control of goods or Shipments.
4. Website Information, Pricing and Estimates
Lazr seeks to provide useful and reasonably current information on the Website. However, shipping, Carrier, customs, technology, pricing, regulatory, feature, and service information may change frequently.
Website content may therefore be changed, updated, incomplete, unavailable, or out of date.
Unless expressly identified by Lazr as a binding offer or contractual commitment, information displayed on the Website is provided for general informational and marketing purposes only.
Actual pricing, availability, Carrier acceptance, transit time, duties, taxes, brokerage, surcharges, accessorial charges, service conditions, coverage eligibility, and other transaction details may depend on the applicable Shipment, account, Carrier, service, route, destination, goods, contractual arrangement, and information supplied at the time of the transaction.
The final price, service and contractual conditions applicable to a Shipment or service are determined through the Lazr Platform or the applicable quote, order form, commercial agreement, invoice, transaction document, or other applicable terms.
Nothing displayed on the public Website constitutes a guarantee that a particular Carrier, rate, service, feature, integration, coverage option, route, or other functionality will be available for a particular Customer or Shipment.
5. No Professional Advice
Information made available through the Website is provided for general informational and operational purposes.
Unless Lazr expressly agrees otherwise in writing, Website content does not constitute legal, customs, tax, accounting, insurance, brokerage, dangerous-goods, regulatory, trade-compliance, packaging-engineering, or other professional advice.
Users remain responsible for consulting applicable Carrier requirements, customs authorities, government sources, professional advisers, and other official requirements relevant to their circumstances.
6. Permitted and Prohibited Use
You may use the Website for lawful business, informational, evaluation, and communication purposes.
You must not use the Website in a manner that:
1. violates applicable law or the rights of any person or entity;
2. is fraudulent, deceptive, abusive, defamatory, threatening, or otherwise unlawful;
3. interferes with, disrupts, damages, disables, overloads, probes, tests, or compromises the Website or any system, network, infrastructure, account, or service connected to it;
4. uploads, transmits, introduces, or distributes malware, malicious code, corrupted files, or other harmful technology;
5. attempts to gain unauthorized access to any system, account, data, functionality, infrastructure, or non-public area;
6. bypasses, disables, defeats, or circumvents any security measure, access restriction, authentication requirement, technical safeguard, rate limit, or usage restriction;
7. uses automated methods to scrape, harvest, extract, copy, mirror, index, or systematically collect Website content or data without Lazr’s authorization;
8. reverse engineers, decompiles, disassembles, or attempts to derive source code, non-public functionality, pricing logic, scoring logic, or underlying technology;
9. copies, republishes, resells, commercially exploits, or uses Website content or non-public Lazr information to build or support a competing product, service, rate database, benchmarking product, or unauthorized resale channel;
10. impersonates Lazr or another person or falsely suggests sponsorship, affiliation, endorsement, authorization, or partnership with Lazr; or
11. otherwise uses the Website in a manner that creates a material security, legal, fraud, technical, operational, or reputational risk to Lazr or a third party.
Lazr may restrict or block access to the Website where it reasonably believes these Terms have been violated or that access creates a security, legal, fraud, technical, operational, or other material risk.
7. Intellectual Property
Lazr and its licensors own all rights, title, and interest in the Website and its associated software, workflows, designs, interfaces, graphics, text, documentation, databases, technology, trademarks, logos, trade names, content, and related intellectual property, except where expressly identified as belonging to a third party.
Subject to these Terms, Lazr grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable right to access and use the Website for lawful informational and business purposes.
Except as expressly permitted by Lazr in writing or by applicable law, you may not:
Third-party names, trademarks, logos, and other intellectual property displayed on the Website remain the property of their respective owners.
No ownership or intellectual property rights are transferred to you through use of the Website.
If you voluntarily provide Lazr with product feedback, ideas, suggestions, or recommendations regarding the Website or Lazr’s products or services, Lazr may use and implement that feedback without restriction or compensation to you, subject to applicable law and Lazr’s Privacy Policy.
8. Information You Submit
You may provide information to Lazr through contact forms, demonstration requests, quote inquiries, sales inquiries, support communications, newsletter registrations, applications, or other Website features.
You are responsible for ensuring that information you submit is accurate, lawful, and that you have the necessary authority or rights to provide it.
You must not submit passwords, login credentials, API keys, access tokens, full payment card numbers, CVV/CVC codes, PINs, or other sensitive authentication or payment information through ordinary Website forms, email, chat, or other channels not expressly designated by Lazr as secure for that purpose.
Lazr may use information submitted through the Website as reasonably necessary to respond to your request, manage the applicable business relationship, provide requested information or services, protect the Website and Lazr’s systems, and otherwise as described in Lazr’s Privacy Policy.
9. Privacy and Cookies
Lazr handles Personal Information in accordance with its Privacy Policy.
The Privacy Policy describes Lazr’s practices relating to Personal Information collected or processed in connection with the marketing Website, web application, shipping-related services, customer support, sales, onboarding, and related business operations.
The Website may use cookies and similar technologies for purposes including essential functionality, preferences, analytics, performance, advertising, attribution, and measurement.
Where required by applicable law, Lazr seeks consent before using non-essential cookies or similar technologies. Available cookie preferences may be managed through Lazr’s cookie banner or consent-management tools where provided.
Third-party services used in connection with the Website may also be subject to their own privacy notices and terms.
10. Third-Party Websites, Tools and Services
The Website may contain links to, integrate with, refer to, display content from, or rely on websites, applications, tools, Carriers, service providers, social networks, technology providers, or other services operated by third parties.
The presence of a link, logo, reference, integration, or third-party service does not by itself constitute a warranty, guarantee, endorsement, partnership, or representation by Lazr concerning that third party.
Lazr does not control and is not responsible for third-party websites, content, availability, privacy practices, terms, security, software, services, or performance.
Your use of or interaction with third-party websites or services is subject to the applicable third party’s own terms, policies, and requirements.
11. Website Availability, Features and Future Functionality
Lazr may modify, update, replace, remove, suspend, restrict, or discontinue any part of the Website, its content, features, functionality, integrations, or availability from time to time.
Lazr does not guarantee that the Website or any particular Website feature will always be available, uninterrupted, secure, current, complete, compatible with all systems, or error-free.
The Website may describe planned, beta, pilot, preview, experimental, early-access, or future functionality.
Such descriptions are provided for informational purposes and do not constitute a commitment or guarantee that the functionality will:
12. Disclaimers
To the maximum extent permitted by applicable law, the Website and its content are provided “as is” and “as available”, without warranties, representations, or conditions of any kind, whether express, implied, statutory, or collateral.
Lazr does not warrant that:
Website content does not replace information or requirements provided through the Lazr Platform, an applicable Carrier, customs authority, governmental authority, insurer, broker, professional adviser, quote, order form, commercial agreement, or transaction-specific document.
Nothing in these Terms excludes warranties, remedies, protections, or rights that cannot lawfully be excluded, restricted, or modified.
13. Limitation of Liability
This section applies to the maximum extent permitted by applicable law, subject to article 1474 of the Civil Code of Québec, applicable consumer protection laws, and any other mandatory law.
To the maximum extent permitted by law, Lazr and its affiliates, directors, officers, employees, contractors, service providers, and representatives are not liable for indirect, incidental, special, consequential, exemplary, punitive, or aggravated damages, or for loss of profits, revenue, business opportunity, goodwill, data, use, market, production, anticipated savings, or business interruption arising out of or relating to use of, reliance on, or inability to use the Website.
Lazr is not responsible for loss or damage resulting from reliance on general Website content where the applicable information should reasonably be verified through the Lazr Platform, an applicable Carrier, customs or governmental authority, professional adviser, or transaction-specific documentation.
Any claim relating to an Account, Shipment, transaction, payment, subscription, Platform service, optional shipment coverage, quote, order form, or other commercial service is governed by the liability provisions of the applicable Lazr Platform Terms and Conditions, annex, agreement, quote, order form, or transaction-specific terms rather than this Website-only section.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for intentional or gross fault where such limitation is prohibited by applicable law.
14. Changes to the Website and these Terms
Lazr may modify, update, replace, suspend, restrict, or discontinue the Website or any part of it from time to time.
Lazr may also update these Terms from time to time.
The updated Terms will be posted on the Website with a revised effective date or last-updated date.
Changes apply from the effective date stated in the updated Terms, subject to any additional notice or consent required by applicable law.
Continued use of the Website after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
15. Governing Law and Disputes
These Terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable therein, without regard to conflict-of-law rules.
Before starting formal proceedings, the parties will attempt in good faith to resolve disputes through reasonable communication and internal escalation.
Subject to mandatory law, any dispute arising out of or relating solely to these Terms or use of the public Website must be brought before the courts of the Province of Québec sitting in the judicial district of Terrebonne, Québec.
If mandatory consumer protection or other mandatory law applies, this section applies only to the extent permitted by that law.
16. General
If any provision of these Terms is invalid or unenforceable, the remaining provisions remain in effect.
A failure or delay by Lazr in enforcing a provision is not a waiver of that provision or any other right.
A waiver must be in writing and applies only to the specific circumstances stated.
Headings are for convenience only and do not affect interpretation.
The words “including” and “includes” mean “including without limitation”.
These Website Terms do not replace or modify the Lazr Platform Terms and Conditions, an applicable order form, quote, commercial agreement, Carrier Terms, coverage terms, or another transaction-specific document governing a service obtained from Lazr.
17. Contact
Questions or legal notices concerning these Website Terms may be sent to:
Lazr Freight Inc.
580, boulevard du Curé-Boivin, bureau 200
Boisbriand (Québec) J7G 2A7
Legal notices: legal@lazr.io
For privacy-related questions, requests, or complaints:
Chief Privacy Officer / Responsable de la protection des renseignements personnels: prp@lazr.io
